2564569
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I keep on putting my identity code and it still rejects me why is that?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
HeatherPLO
Intuit Alumni

I keep on putting my identity code and it still rejects me why is that?

What specifically is the "identity code" called that you are using?  Do you mean AGI?  Do you mean a PIN?  Please post here what the specific error message is, and someone will follow up with the next steps.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I keep on putting my identity code and it still rejects me why is that?

Screenshot_20220310-055439.png

 

HeatherPLO
Intuit Alumni

I keep on putting my identity code and it still rejects me why is that?

For Rejected returns with this code, please see the Help Article here to assist you with correcting and resubmitting your return.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I keep on putting my identity code and it still rejects me why is that?

Screenshot_20220310-055439.png

This is what it tells me to fix.

SForrestLO
Intuit Alumni

I keep on putting my identity code and it still rejects me why is that?

Please see this Turbo Tax FAQ for assistance with this code. 

How do I fix e-file reject IND-181-01?
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-181-01-the-identity-protection-p...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question