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caseybam
New Member

I keep getting error code IND-032-04 when trying to file. I have checked our ID entries which are right. How do I find last year pin codes. The IGI is correct

 
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2 Replies
CatinaT1
Expert Alumni

I keep getting error code IND-032-04 when trying to file. I have checked our ID entries which are right. How do I find last year pin codes. The IGI is correct

The IRS uses your prior year AGI to combat fraud.   

 

You can find your 2023 Adjusted Gross Income (AGI) by:

  • Looking at line 11 on page 1 of your 2023 Form 1040
  • Requesting a transcript of your 2023 tax return from the IRS. You can request your transcript online at the following link: Get Transcript 

 

Please click on this TurboTax article for more information. 

 

Check these items as well to ensure you have the correct number.  If you: 

  • Filed late last year after mid-November or your return was processed after that time—try entering 0
  • Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
  • Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
  • Filed with your spouse last year—you and your spouse have the same 2023 AGI. (Don’t split the AGI amount or enter  0  for one of you). 

 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

 

This article will give you instruction on how to print and mail your return. 

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caseybam
New Member

I keep getting error code IND-032-04 when trying to file. I have checked our ID entries which are right. How do I find last year pin codes. The IGI is correct

After talking with 4 people at TurboTax, it was finally discovered that I had to put 0 in the AGI in order for my tax returns to transmit without an error.

 

S Murray

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