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jomir1911
New Member

I keep getting emails from turbo tax stating that my credit card is expiring. I checked and it's good til 11/21. Why am I getting these emails

 
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4 Replies

I keep getting emails from turbo tax stating that my credit card is expiring. I checked and it's good til 11/21. Why am I getting these emails

Check your card number and expiration date for the Advantage subscription by follow the procedure in this TurboTax support FAQ - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

 

Or see this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

I keep getting emails from turbo tax stating that my credit card is expiring. I checked and it's good til 11/21. Why am I getting these emails

First you may have more than one account  so the emails may be coming from them ... if so just ignore the emails if you have checked your active account.  And sometimes the reminders are still sent because one department doesn't know what the others are doing ... just a miscommunication. 

hnkmal
Returning Member

I keep getting emails from turbo tax stating that my credit card is expiring. I checked and it's good til 11/21. Why am I getting these emails

I have checked my account info and it shows my correct card ending in 3426 but have not received my new TT CD and haven't heard if it will be shipped staring 11/4.  Please advise.

I keep getting emails from turbo tax stating that my credit card is expiring. I checked and it's good til 11/21. Why am I getting these emails


@hnkmal wrote:

I have checked my account info and it shows my correct card ending in 3426 but have not received my new TT CD and haven't heard if it will be shipped staring 11/4.  Please advise.


See this TurboTax support FAQ for checking your order status - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...

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