I keep getting an error when I try to file it tells me to fix the return and it takes me back to 1040/1040SR, no matter what I put it tells me to fix it?

woodzach · ‎February 17, 2021

It has to do with the charitable donations.

LinaJ2020 · ‎February 17, 2021

If you have made any charitable donations in 2020 and entered the info in the program, what is the message prevents you from e-filing?

Is this a cash or noncash contributions? If this is related to a cash donation on line 10b of your Form 1040, read here: Form 1040 line 10b

Under the CARE Act, taxpayers can claim an "above-the-line" deduction of up to $300 for cash donations made to charity during 2020. This means the deduction reduces both adjusted gross income and taxable income without itemizing. In the past, you can only benefit the charitable donations on a Schedule A and only if you itemize. To see more information, click here: Charitable donations

If this does not resolve your issue, please write back with clarification.

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woodzach · ‎February 17, 2021

There is no message, I enter the information and hit continue. Then it asks me over and over to fix the same thing. I have read the directions and it meets the requirements, for some reason it won't take the information.

SForrestLO · ‎February 22, 2021

An agent can further assist you with this. This FAQ will provide you with the steps to contact an agent. Contact an agent

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I keep getting an error when I try to file it tells me to fix the return and it takes me back to 1040/1040SR, no matter what I put it tells me to fix it?