591965
You'll need to sign in or create an account to connect with an expert.
It sounds like you are a California filer that originally chose to
pay the TurboTax fees out of the Federal refund. In California that
invokes Premium Services and a 39.99 fee. See this FAQ:
https://ttlc.intuit.com/questions/2204687-what-is-the-premium-services-bundle
I assume
you later changed payment methods without properly removing Premium
Services first.
I realize it won't help you now since you
already paid, but here's how it normally is removed. It might help
someone else who sees this thread.
https://ttlc.intuit.com/questions/2154391-how-do-i-remove-the-premium-services-fee
If you want to see if you can get a refund for Premium Services, you'll need to phone TurboTax Support during business hours for assistance with any fee/billing issue.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Jacob6785
New Member
dsginder
New Member
ffraser1988
New Member
OPICIAKMIRIAK
New Member
lnetuschil
New Member