TurboTax FAQ
TurboTax FAQ
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What is the Premium Services bundle?

We’re glad you’re looking into Premium Services! It’s an optional add-on package that gives you personalized assistance after filing your taxes. And it’s only for our TurboTax Online customers in California.

Here’s what you get:

  • Audit Defense for a limited time.
    Audits can be random. If you’re audited by the IRS, a dedicated expert will represent you, including talking to the IRS.
    If you buy Premium Services on or before April 17, 2017, you'll be covered until April 30, 2018.
    If you buy Premium Services on or after April 18, 2017, you'll be covered until October 31, 2018.
  • Tax Identity Restoration
    If someone files with your SSN to get a refund, a certified Identity Restoration Specialist will help you with tax identity restoration and refund recovery.
  • Identity Theft Monitoring
    If suspicious activity related to your personal identity is detected online, you'll be notified promptly, and a dedicated resolution specialist will help you take the necessary steps to protect your identity.
  • Priority Care
    If you call, you’ll have priority access to speak with an expert about your tax question.
  • Included for Free - Pay with Your Refund 
    Premium Services gives you this free option to use this payment method.

Be sure to buy Premium Services when filing your return to get all of these great benefits.