I have the password for my account, but I forgot the password and the answer to security question for my tax document. How can I reset the password?

grayjaime · ‎February 15, 2023

TiffanyL · ‎February 15, 2023

@grayjaime

If you know your account password, could you clarify exactly what other password it is you have forgotten or let us know where in your tax return this password is required?

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wradrion · ‎March 22, 2023

I have the password for my account, but I forgot the password for my .tax2021 and the answer to security question. It asks me for my high school and I have tried every possible spelling

TiffanyL · ‎March 23, 2023

@wradrion

If you are referring to the password protection of TurboTax CD/Downloaded files, please see the FAQ link provided below for assistance:

How do I access my password-protected TurboTax Desktop file if I forgot the password?

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I have the password for my account, but I forgot the password and the answer to security question for my tax document. How can I reset the password?