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aacarre
New Member

I have put in all my information in the system. I’m trying to finalize my taxes and is not allowing me to do E-file, it says I must file by mail.

 
1 Best answer

Accepted Solutions
Rachel_W
Expert Alumni

I have put in all my information in the system. I’m trying to finalize my taxes and is not allowing me to do E-file, it says I must file by mail.

It sounds like you may have chosen the "Mail" option at first.

In order to change from mailing your Tax Returns to E-Filing your Tax Returns (Assuming you HAVE NOT already mailed them), please follow these instructions:

  • Login to your TurboTax Account 
  • Scroll down to the bottom of your page and click on the blue box "Add a State" (You are not actually adding a state but this gets you to the correct menu)
  • Click "File" from the left side of your screen
  • Click "Start" next to Step 3 
  • Click "I'd Like To Change Filing Methods"
  • Choose "E-File" then click "Save"
  • Click "Continue"
  • From here you can walk through the steps to E-File your return(s)
  • Finally, you will come to the screen with the Transmit Returns Now button. This will electronically file your selected returns.

View solution in original post

1 Reply
Rachel_W
Expert Alumni

I have put in all my information in the system. I’m trying to finalize my taxes and is not allowing me to do E-file, it says I must file by mail.

It sounds like you may have chosen the "Mail" option at first.

In order to change from mailing your Tax Returns to E-Filing your Tax Returns (Assuming you HAVE NOT already mailed them), please follow these instructions:

  • Login to your TurboTax Account 
  • Scroll down to the bottom of your page and click on the blue box "Add a State" (You are not actually adding a state but this gets you to the correct menu)
  • Click "File" from the left side of your screen
  • Click "Start" next to Step 3 
  • Click "I'd Like To Change Filing Methods"
  • Choose "E-File" then click "Save"
  • Click "Continue"
  • From here you can walk through the steps to E-File your return(s)
  • Finally, you will come to the screen with the Transmit Returns Now button. This will electronically file your selected returns.
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