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Level 1
December 11, 2020
Question

I have my CD but it will activate.

  • December 11, 2020
  • 2 replies
  • 8 views
the cd will not start

    2 replies

    Critter-3
    Level 15
    December 11, 2020

    If the CD is being a pain then use the download option instead ... read the instructions sent with the activation code. 

    VolvoGirl
    Level 15
    December 11, 2020

    Does the computer read the CD?  Did you get it installed?  How far do you get?

     

    How to download & install Turbo Tax if you can't use the CD
    https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450

     

    Are you on Windows?  How to install on Windows
    https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-windows/00/25934


    If you have Windows 10 and the CD won't load see
    https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-on-windows-10/00/26721