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tosajoyce
Level 1
Dec 11, 2020 3:42 PM UTC
Question

I have my CD but it will activate.

the cd will not start

    2 replies

    Critter-3
    Critter-3
    Level 15
    Dec 11, 2020 3:46 PM UTC

    If the CD is being a pain then use the download option instead ... read the instructions sent with the activation code. 

    VolvoGirl
    VolvoGirl
    Level 15
    Dec 11, 2020 4:27 PM UTC

    Does the computer read the CD?  Did you get it installed?  How far do you get?

     

    How to download & install Turbo Tax if you can't use the CD
    https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450

     

    Are you on Windows?  How to install on Windows
    https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-windows/00/25934


    If you have Windows 10 and the CD won't load see
    https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-on-windows-10/00/26721

     

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