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I have bought a new computer and would like to copy TurboTax software for previous years from the old computer to the new computer. Please advise.

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

HeatherPLO
Intuit Alumni

I have bought a new computer and would like to copy TurboTax software for previous years from the old computer to the new computer. Please advise.

If you are using the Download/Desktop version, you will need to make sure you have updated your software.  To manually update for Windows, please see the Help Article here.  For Mac, please see this Help Article.   Then, you can follow VolvoGirl's workaround steps above on how to get your tax file to open.  

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I have bought a new computer and would like to copy TurboTax software for previous years from the old computer to the new computer. Please advise.

I have the same problem, my current computer died and now I cannot install the program files on the new computer?   Did you finally get the current program installed? and if yes, how did you do it, please.

tubeygw
New Member

I have bought a new computer and would like to copy TurboTax software for previous years from the old computer to the new computer. Please advise.

My problem was with TurboTax 2021 via Costco download.  My computer technician finally did it after he had many phone conversations with TurboTax.  Turns out many people had issues with the Costco download for 2021.  This year (2022) I again downloaded the Costco version and it worked flawlessly.  Costco obviously made many improvements on their end.

HeatherPLO
Intuit Alumni

I have bought a new computer and would like to copy TurboTax software for previous years from the old computer to the new computer. Please advise.

Please post your specific question or clarification here and we will be happy to assist you.  

 

Are you wanting to install your prior year's tax files, or are you wanting to install the current software to complete your tax return?  

 

@Angie Sauceda 

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I have bought a new computer and would like to copy TurboTax software for previous years from the old computer to the new computer. Please advise.

Turbotax says i have no downloads.  I have downloaded twice. thai would be number three.

I have bought a new computer and would like to copy TurboTax software for previous years from the old computer to the new computer. Please advise.

@papadkp If you cannot find your downloads then you must be using the wrong account or user ID to get to them.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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