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M
mahchris
Level 1
June 6, 2019
Question

I have an activation code for package I purchased how do I get started

  • June 6, 2019
  • 28 replies
  • 86 views
No text available

    28 replies

    M
    Level 2
    MelaniALevel 2
    Level 2
    June 6, 2019
    To confirm, is this a special code for a discount off the product?
      P
      patti hodge
      Level 2
      March 20, 2020

      NO its the license code on inside of box this is the 7th or 8th year I have purchased this product and no problem now you make it sooo difficulte just give me the correct spot to put this lisence code on 

      C
      CarissaM
      Level 15
      March 20, 2020

      Please click here to contact customer service. They will be able to walk you through the process. 

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      S
      StevenL
      Level 2
      June 6, 2019

      In the US we use a different term for discounts and promotions.  You may be trying to use our Canadian version.  Please follow this in order to use the activation code https://turbotax.community.intuit.ca/questions/1561571-where-do-i-plug-in-my-activation-code

      J
      JakailaLO
      Level 8
      January 26, 2020

      Here is how to use a prepayment or activation code in TurboTax Online: https://turbotax.community.intuit.ca/replies/2648021

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        1
        1919
        Level 2
        February 24, 2020

        I am trying to activate my code but having trouble getting to the sight

        M
        MichelleLO
        Level 15
        February 24, 2020

        @1919 Which TurboTax product are you referring to CD/Download or Online? 

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        F
        FMM-SRC2019
        Level 2
        February 27, 2020

        How do I get started to do my taxes

        LeonardS
        LeonardS
        Level 14
        February 27, 2020

        You will enter  the License code box on the activation screen, and select Continue to complete installation. Ref: Activating TurboTax CD/Download software

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        1
        12Hawker
        Level 2
        March 9, 2020

        i hava a standard online edition which i purchase but i am having trouble trying to figure out where and when to put in the activation coder

        LeonardS
        LeonardS
        Level 14
        March 9, 2020

        The online edition does not require an activation code.  Only the CD/Download versions require an activation code.

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          1
          12Hawker
          Level 2
          March 9, 2020

          i purchased a standard online turbotax edition from costco with a activation code and was told you don"t use it with the online version.How will turbo know that it is prepaid?

          C
          ChondelLO
          Level 12
          March 10, 2020

          The CD version is what you will need the activation code for. You’ll only need to enter it and validate the first time you install it on your computer. If you are using the TurboTax online version, you do not need an activation code. You would just need to sign into your online account. For more information please click the link below.

           

          Activating TurboTax CD/Download software - Community

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          2
          27947059161
          Level 2
          March 17, 2020

          [phone number removed]

          T
          TerukoL
          Level 13
          March 18, 2020

          @27947059161 This is an open internet forum, please do not post any personal information. Your telephone number has been removed for your protection. Do you have a question that you need assistance with?

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          P
          patti hodge
          Level 2
          March 20, 2020

          I am having so much trouble this year with this cd I purchased at Costco why cant I just get started I paid for this cd it keeps wanting to sell me another one HELP

          K
          kmgM7586
          Level 2
          March 29, 2020

          I have an activation code for package I purchased how do I get started

          Critter
          Critter
          Level 15
          March 29, 2020

          If this is a US program you will install the program and the code will be requested during the installation process. 

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