I have already purchase turbo tax 2022 but can not load it on chromebook 15

[ob09601]

I have already purchase turbo tax 2022 but can not load it on chromebook 15

[DoninGA]

TurboTax software can only be installed on a Windows or Mac based personal computer.

[VolvoGirl]

If you can't install the Desktop program, you can use the Online version.

You can't apply the Desktop CD/Download purchase to Online.  You have to pay for Online separately.  You will have to get a refund for the Desktop program.  Then you can use the Online web version.  Or try to upgrade your computer or find another computer to install it on.  The CD has both Windows and Mac programs on it.

Turbo Tax Refund request form

How do I request a refund for my TurboTax product?