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I have a rejected tax return and can not figure out how to correct it.Can you help me?

how do I talk to a representative to solve my rejected return?
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3 Replies

I have a rejected tax return and can not figure out how to correct it.Can you help me?

You can call TurboTax  at  1-800-446-8848... Good Luck!

TerukoL
Intuit Alumni

I have a rejected tax return and can not figure out how to correct it.Can you help me?

To fix your rejected return, first, find your rejection code—it indicates the reason your return was rejected. The code is in the email you received, and you can view it in TurboTax after selecting Fix my return.

 

Please click How do I fix a rejected return? to learn more.

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I have a rejected tax return and can not figure out how to correct it.Can you help me?

Terukol:

Instead of responding with "canned" answers please look at the threads.

By the way here is the rejection code:  F8960-019-04.

 

F8960-019-04 - If Form 8960, 'NetRentalIncomeOrLossAmt' has a non-zero value, then it must be equal to Schedule 1 (Form 1040), 'RentalRealEstateIncomeLossAmt' unless all of the following conditions are true: 1) Filing status of the return is Married filing jointly or Qualifying widow(er) and 2) Form 8960, checkboxes 'Section6013gInd' and 'Section6013hInd' are not checked and 3) Form 8960, 'FilingThresholdAmt' equals 125000.

Hope this helps you figure out the problem or you can hang up like the experts on the phone.

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