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Jquanjr1126
Returning Member

I have a premier version of turbotax, but I was unable to open my tax file with an error message number 102345 , I need help

I used turbo tax for so many years, but I was not happy because no one in your company to help me how to resolve the error message 102345
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1 Reply
CarissaM
Intuit Alumni

I have a premier version of turbotax, but I was unable to open my tax file with an error message number 102345 , I need help

You can encounter this error if you are opening a non tax file within Turbo Tax or if you are opening a prior tax return on a current program. 

 

For instance the 2019 return can only be opened on 2019 software. 

 

If you need additional assistance, please click here to contact customer support. 

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