1674011
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

lboughto
New Member

I had to upgrade to the Deluxe version. I bought the disk at Target. Turbo Tax is trying to charge for the Deluxe version upon check out. Won't recognize my paid version?

It installed just fine but didn't list my previously entered data.  It allowed me to switch to on-line and it found all my data.  So I proceeded.  Now turbo tax is trying to get a double payday.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I had to upgrade to the Deluxe version. I bought the disk at Target. Turbo Tax is trying to charge for the Deluxe version upon check out. Won't recognize my paid version?

You got the disk program installed?  Now you need to move your online return to it.  Online and Desktop are 2 different things and don't talk or sync to each other.

 

You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.  Or just start a new return in the Desktop program.

 

To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

 

After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).

clibertz
New Member

I had to upgrade to the Deluxe version. I bought the disk at Target. Turbo Tax is trying to charge for the Deluxe version upon check out. Won't recognize my paid version?

Does anyone have an answer to this. I purchased the download + state from Amazon. I am trying to file. I only used my one state, and turbotax is trying to charge me an additional $25 on top of the $50 I spent to file the state (which my purchase clearly says is included.)

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question