How did you do it Online through Turbo Tax? Turbo Tax only transmits your bank info to the IRS for the IRS to pull it out of your account when you efile your return. If you mailed your return the IRS might not get your payment. Was you bank info showing on your mailed return?
Did you enter your credit card? You may have only paid the Turbo Tax fees. If your payment didn’t go through Pay the IRS directly at
Https://www.irs.gov/payments