How do I use the 25% discount I received in an email?

[DoninGA]

If you did not use one for the TurboTax online Live editions then you cannot get the discount - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/online/">https://turbotax.intuit.com/personal-taxes/onlin...>

[cdturner40831]

I did use the online Live edition.  The email says to click here to finish up your taxes and to receive the discount, but it's not applied at checkout.

[meronzw]

I'm having the same issue. Clicked the hyperlink from the email, but the discount isn't applied at checkout.

[kmtravbum]

I have the same issue too

[prmarchand]

Same issue.

[meronzw]

I tried the link email again this morning, and it is now working!

[44brucejames]

"OFFER: 5 DAYS ONLY 25% OFF Finish and file with TurboTax Live by March 26 Offer valid March 22-26* You’re well on your way."   


Signed into TurboTaxLive this morning and then filed my return. The 25% discount was not received.

How do I obtain a refund for the discount that was not received?

Bruce JAMES

[rycollins33]

I had the same issue. Anyone get a refund for the 25% off?

[michelle61]

Same issue!

[samuelb]

Same issue for me. I clicked on the link from the email, tried to clear cache/cookies and didn't receive the discount. Was this a fraudulent email? Where is my 25% off?

[stewars]

I had the same problem. I Signed out  of Turbo Tax, cleared all cookies & cache, rebooted my computer. Signed into Explorer not Google Chrome. Went to my email, clicked on the link & the 25% discount came through.  Good Luck!!

[jeffreymjordan]

yeah, same here. turbo tax ripped me off...

[GabiU · Accepted solution]

If your discount is not showing up in your shopping cart, please clear cache & cookies & try again. 

[44brucejames]

Payment has already been made.  Please provide 25% refund