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I am wondering the same thing...is payment pending an indication of anything??..did you get yours?
No I have not. But I assume if you have your fees deducted via a refund transfer it will show payment pending until the IRS releases your refund so the fees can be paid. Once that happens, I would assume the payment status would show payment complete. But as usual TT and their banking partner SBTPG are absolutely useless in providing info. I am guessing they are sitting on refunds to draw the interest. This will be my last year using this company. After the crap they pulled with Stimulus Payments I think a class action suit may be in order.
Did you figure this out? Just happened to me. Quite strange.
That means you chose to pay the product fees out of the Federal refund instead of paying upfront with a credit/debit card. That payment method involves Santa Barbara bank in the process and has a $40 service fee. The bank receives the refund from the IRS, subtracts the fees, then transfers the refund to your bank/card account in a second direct deposit.
That payment method can be removed prior to filing, if not wanted, then you can pay by credit/debit card or a prepaid debit card you can buy in a store.
It has nothing to do with your refund or the status of your refund. For that, you must check with the IRS.
Please use this link to track your refund from the IRS
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