I had help from a patient advocate on my 2024 federal return. She used turbotax which required the filing to be mailed. I never mailed 2024. how do i fix her mistakes

[invisiblevetslimited]

she used documents from the wrong tax year. By not mailing the filing, I've never recorded anything with the IRS. I just need my turbotax filing in order to correct her errors so I can file.

[xmasbaby0]

Not sure what you mean by a "patient advocate."   If your 2024 return was not filed, then it can still be completed and filed by mail, but the only way to make changes is to use the desktop download software on a full PC or Mac.   If someone else used an online account to start that return, you need the account and user ID or you will not be able to access the return.

You might just need to start over from scratch and use desktop software.

You cannot change the tax year.   The current online program is for 2025 only.   Only a 2025 return can be prepared online and only a 2025 return can be e-filed.

Online preparation and e-filing for 2022, 2023, and  2024 is permanently closed.

Note:  The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac.  It cannot be used on a mobile device.

To file a return for a prior tax year

 If you need to prepare a return for 2022, 2023, or 2024  you can purchase and download desktop software to do it, then print, sign,  and mail the return(s)

https://turbotax.intuit.com/personal-taxes/past-years-products/

You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.

Remember to prepare your state return as well—if you live in a state that has a state income tax.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev...

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.