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wenjiecao
Level 2

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch.
3 times, download, install, but Turbotax refuses to activate, launch!
7 Replies
DoninGA
Level 15

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!

Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

 

What is the error code or message if any?

 

Contact TurboTax support for assistance 

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

SweetieJean
Level 15

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!

multiple post

wenjiecao
Level 2

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!

No error message, "activating" for a few hours, or overnight, then, said "activation failed"!  

No information of why it failed!  

wenjiecao
Level 2

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!

Because multiple fails to activate 2020 Turbotax, over a few days and night!  

DoninGA
Level 15

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!


@wenjiecao wrote:

No error message, "activating" for a few hours, or overnight, then, said "activation failed"!  

No information of why it failed!  


So what did TurboTax support suggest when you contacted them?

wenjiecao
Level 2

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!

Turbotax support team?   Useless!   Or the company only has a team which willing to accept minimum wages! 

I doubt there is a support team!   It's us, customers helping each other.  

NCperson
Level 15

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!

@wenjiecao - reduce the resolution to 800x 600 , launch software and activate - change resolution back to normal

 

do you have a new computer purchased after 10/10/20 with Microsoft Windows Version 2H02????? 

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