turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
yanismacovei13
New Member

I got this error: "Payment error Whoops! We hit a snag loading your data. Please try again." Whats should I do?

 
Topics:
posted
2 weeks ago
last updated ‎January 24, 2026 5:35 AM
0
1
302
Reply
Bookmark Icon
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
DoninGA
Level 15
Level 15

I got this error: "Payment error Whoops! We hit a snag loading your data. Please try again." Whats should I do?

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

 

Support is currently open from 5am to 5pm, Monday thru Friday, Pacific time.

2 weeks ago
0
292
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

gloriahernandez01021
Saavedro88
krissihoneycutt
user17705932340
Randy16