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If the IRS has not processed your 2020 return yet, they may not yet have recorded the AGI. I read last year that if that happens, entering an AGI of $0 (for E-file purposes only) will allow the E-File to go through. I don't know first hand if that is true or not, but it shouldn't hurt to try. If not, you'll have to mail in your return.
@T_Wheeler is correct.
You may need to enter “0”. Please see this Help Article for more information and to see if any of these situations apply to you.
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