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Did your child live with your for more than 6 months during the year? Did someone else claim your child? Why did the IRS say they don't think you qualify? Are you the custodial parent?
Generally, this would happen if the information you provided on your return didn't match something they had or someone else claimed your child.
You say that you filed "married filing separately. You cannot get earned income credit with that filing status. If you lived apart from your spouse for at least the last six months of 2024 and you claimed a dependent child, you could have filed as Head of Household and then you could be eligible for earned income credit.
Am I Head of Household?
If you qualify as Head of Household, when you enter your marital status (single or married filing separately) into MyInfo, and then enter your qualifying dependent, TurboTax will offer HOH as your filing status.
https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant
https://www.irs.gov/pub/irs-pdf/p596.pdf
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