I filed both jobs with the turbo system but it looks like I just received one returned so far how do I clarify this?

[xmasbaby0]

Both jobs?  Did you put both W-2's on the SAME  tax return the way you are required to?  Or did you file just one and try to add another one later?

[kena1080]

Yes I applied both W2’s into the system. The app is not letting me is all my Docs. The amount I have received recently looks like it’s for one of my jobs because the amount I’m getting back should be more.

[xmasbaby0]

Your refund is not "per W-2"  It is based on the total amount of your income.

WHY DID MY REFUND GO DOWN WHEN I ADDED ANOTHER W-2?

You started off with your first W-2 and your refund looked high?  Then you added another W-2 and it stopped looking so good? That is normal.  When you added more income, your tax liability increased, so you saw your refund decrease.  The program began by giving you your standard deduction—- which lowered your taxable income. So you are not being taxed on as much of the income on that first W-2.  Then you added taxable income--so the refund went down. Your refund (or tax due) is based on the total of your income, not “per W-2.”  Wait until you have entered ALL of your income and credit/deduction information.  You can't really tell anything until it is all entered.  That “refund monitor” does not mean anything until everything has been entered.

https://ttlc.intuit.com/questions/2273878-why-did-my-refund-drop-when-i-entered-another-w-28