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korz
Level 3

I entered the correct AGI, but my federal return was rejected.

TurboTax entered my AGI from 2021 for e-filing my 2022 return.  It was rejected because the IRS says the AGI entered during e-filing did not match my 2021 AGI.  I logged into the IRS website and found my 2021 AGI.  The only difference is that the IRS has .00 cents and TurboTax lops off the .00 in the entry field.  I don't know whether the rejection is because of the missing .00 cents, but the other digits match perfectly.  I did everything right, either the IRS or TurboTax messed up.

 

I also e-filed my state taxes and was charged $25 for this (on top of the nearly $100 I paid for TurboTax Home and Business).  But my state return was ALSO rejected... the email says that it was rejected because my federal return was rejected.  Now, I have to print out and mail both federal and state returns, but I'm out $25.  I cannot send in the federal by mail and e-file state.  Intuit should refund the $25 if the state e-filing is rejected.

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1 Reply
MoniqueLO_
Intuit Alumni

I entered the correct AGI, but my federal return was rejected.

Please contact Customer Support so you can speak with a TurboTax representative who can assist you.

@korz 
 

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