I enter my info in turbotax online to get my AGI and it says I haven't filed in the past. I signed in and I use turbo tax every year

posted

Always keep hard copies with documentation from TurboTax. I would then contact TurboTax to update my internal records. Also, I always keep my downloaded TurboTax Tax programs on the computer.

I (theoretically) e-filed, but can’t see a copy of the documents. Tried saving as a .pdf, but got error message that pdf file is damaged/corrupted. Tried printing, can’t.

in After you file

Expert does your taxes

Do it yourself

Resources

Support

I enter my info in turbotax online to get my AGI and it says I haven't filed in the past. I signed in and I use turbo tax every year

I enter my info in turbotax online to get my AGI and it says I haven't filed in the past. I signed in and I use turbo tax every year

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

I enter my info in turbotax online to get my AGI and it says I haven't filed in the past. I signed in and I use turbo tax every year

Do you have an Intuit account?

I enter my info in turbotax online to get my AGI and it says I haven't filed in the past. I signed in and I use turbo tax every year

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert