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kwlewis
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I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

What action would you suggest? The easiest may be to refund me and then I will purchase on another machine running Mojave. Unless you have a fix.


Thanks [REMOVED]

Order#: [REMOVED]

Purchased 3-7-2019

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I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

You don't have to buy it again.  You can download it again the same way to another Mac.  

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3 Replies

I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

You don't have to buy it again.  You can download it again the same way to another Mac.  

I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

or upgrade your current OS.

I downloaded turbotax 2018 deluxe to a machine running Yosemite and it will not open. Thank you, [REMOVED]. Order# [REMOVED]. Ordered on 3-7-2019

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