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I don't have access to my phone# registered withTurboTax nor do I have a US# I needto sign into my acc on the website but it can't. How to unaub? App won't let me unsub

The app doesn't offer an unsubsribe option. The website demands I use my old number I don't have access to. How can I unsubscribe? Chat only leads to customer service calling my old number. If they force me, I will block my account from them.
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1 Reply
HollyP
Employee Tax Expert

I don't have access to my phone# registered withTurboTax nor do I have a US# I needto sign into my acc on the website but it can't. How to unaub? App won't let me unsub

You can recover access to your account by following the instructions here. However, neither the IRS nor TurboTax accepts a non-US phone number, so you'll need to use a US number for account purposes. 

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