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I do not have phone access. Can I get online help please

I need online support .. This is in reference to case number: xxxxxxxxx
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2 Replies
ChrisH1
New Member

I do not have phone access. Can I get online help please

please enter some more details, the online forum cannot see your case #
Danyelle
New Member

I do not have phone access. Can I get online help please

If you're using TurboTax Online:

  1. Start by signing in to your account (if you aren't already). Why do I need to sign in?
  2. Click Contact in the upper-right corner of your screen.
  3. Ask your question, and then:
    • Post it to our community of experts; or
    • Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).

If you're using the TurboTax CD/Download software or can't sign into your account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.

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