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ChrisH1
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- Posted The TurboTax "Track My Refund" tracker only gives an esti... on After you file. June 7, 2019 4:01 PM
- Posted OK then. the answers below will help you with that. On ou... on After you file. June 7, 2019 3:59 PM
- Posted Dear Sir, unless I am reading your message incorrectly yo... on After you file. June 7, 2019 3:59 PM
- Posted If you're seeking a Status on your refund: You should be... on After you file. June 7, 2019 3:58 PM
- Posted The TurboTax "Track My Refund" tracker only gives an esti... on After you file. June 7, 2019 3:50 PM
- Posted Are you checking your status online? Instructions below: on After you file. June 7, 2019 3:50 PM
- Posted Be sure you accessed TurboTax through the link on the aff... on Get your taxes done using TurboTax. June 7, 2019 3:35 PM
- Posted You cannot efile State if you don't efile Federal. The St... on Get your taxes done using TurboTax. June 6, 2019 7:09 AM
- Posted Did you by chance select "Pay with Refund"? If so you can... on Get your taxes done using TurboTax. June 6, 2019 7:09 AM
- Posted My pleasure. Good luck. on After you file. June 6, 2019 5:58 AM
- Posted You can purchase previous years TurboTax products at the... on After you file. June 6, 2019 5:58 AM
- Posted You can revert back to a lower version by clicking the "M... on Get your taxes done using TurboTax. June 6, 2019 5:49 AM
- Posted Unfortunately the Free State Return Promotion expired on... on Get your taxes done using TurboTax. June 6, 2019 5:06 AM
- Posted Yes you can. Please see below: https://ttlc.intuit.com/re... on After you file. June 6, 2019 5:06 AM
- Posted If you are using the TurboTax Online version as this post... on Get your taxes done using TurboTax. June 6, 2019 5:03 AM
- Posted Oh, not the same as the initial question. You will need a... on Get your taxes done using TurboTax. June 6, 2019 5:03 AM
- Posted Did you log into TurboTax with your own account? Had you... on Get your taxes done using TurboTax. June 6, 2019 5:03 AM
- Posted https://ttlc.intuit.com/replies/5757596 on After you file. June 6, 2019 5:03 AM
- Posted Ah. OK see below. on After you file. June 6, 2019 5:03 AM
- Posted https://ttlc.intuit.com/replies/3301973 on Get your taxes done using TurboTax. June 6, 2019 4:52 AM
June 7, 2019
4:01 PM
The TurboTax "Track My Refund" tracker only gives an estimated date
of deposit based off of the date the IRS received your return and then
gives a date 21 days out from that day.
Please keep in mind that once filed TurboTax has NO control over the IRS processing time. You can continue to check the status of your efile here: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ You should be able to check your actual refund status at the IRS website: - https://www.irs.gov/refunds. The IRS "Where's My Refund" tracker shows the progress of
your return with the IRS. It has three steps:
Received(IRS has
acknowledged receipt of the return and is being processed),
Approved(IRS has processed the return and a release date is provided)
and
Sent(the funds have been released)
If
this site is not working for you or fails to find your Return Status,
please contact TurboTax Product Support Directly and ask the
Representative to assist you in determining your Status. (Instructions at the bottom of this answer). https://ttlc.intuit.com/replies/4495802 Contact Support:
If you're using TurboTax Online: 1.Sign in to your TurboTax account if you're not already signed in. 2.Click Contact in the upper-right corner of your screen. 3. Click "Contact Us" 4. Enter a brief description of your problem and follow the prompts to "Request a Callback" If
you're using the TurboTax CD/Download software or can't sign into your
TurboTax account, click the link below to contact us. Ask your question,
click Continue, and follow our onscreen instructions. https://support.turbotax.intuit.com/contact/
... View more
June 7, 2019
3:59 PM
OK then. the answers below will help you with that. On our website you'll see a link for products and pricing. If you click that you'll see a link for CD/Download products. Click that and you'll be able to choose a version and click "Buy Now" and follow the prompts to Choose "Windows/PC" or "Macintosh" underneath which you'll find a small link for "I'd like to order a CD". Hope this helps. Best of luck.
... View more
June 7, 2019
3:59 PM
Dear Sir, unless I am reading your message incorrectly you are currently using TurboTax Deluxe Edition (Online). I am sorry that you have issues with the format of the product this year and while I understand your frustration I must say that we at Product Support have no avenue through which to affect changes to the development of the software. The "cartoonish" (as you call it) format of the Interview segment of the process is likely designed to let as many users of varying backgrounds, ethnicities and education levels understand and proceed with the preparation of their tax returns in the most stress free and readily understandable way possible. Again, I sincerely apologize for any issues or difficulties you are experiencing. If you are indeed seeking a download of the software there are two answers below which address your options to this end. Thank you very much for taking the time and effort to provide feedback. I hope the rest of your tax preparation goes smoothly.
... View more
June 7, 2019
3:58 PM
If you're seeking a Status on your refund:
You should be able to check your actual refund status at the IRS website: - https://www.irs.gov/refunds. If
this site is not working for you or fails to find your Return Status,
please contact TurboTax Product Support Directly and ask the
Representative to assist you in determining your Status. (Instructions at the bottom of this answer). Note: The TurboTax "Track My Refund" tracker only gives an estimated date
of deposit based off of the date the IRS received your return and then
gives a date 21 days out from that day.
The IRS "Where's My Refund" tracker shows the progress of
your return with the IRS. It has three steps:
Received(IRS has
acknowledged receipt of the return and is being processed),
Approved(IRS has processed the return and a release date is provided)
and
Sent(the funds have been released)
TurboTax has no control over the processing speed of the IRS. https://ttlc.intuit.com/replies/4495802 Contact Support:
If you're using TurboTax Online: 1.Sign in to your TurboTax account if you're not already signed in. 2.Click Contact in the upper-right corner of your screen. 3. Click "Contact Us" 4. Enter a brief description of your problem and follow the prompts to "Request a Callback" If
you're using the TurboTax CD/Download software or can't sign into your
TurboTax account, click the link below to contact us. Ask your question,
click Continue, and follow our onscreen instructions. https://support.turbotax.intuit.com/contact/
... View more
June 7, 2019
3:50 PM
The TurboTax "Track My Refund" tracker only gives an estimated date
of deposit based off of the date the IRS received your return and then
gives a date 21 days out from that day.
Please keep in mind that once filed TurboTax has NO control over the IRS processing time. You can continue to check the status of your efile here: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ You should be able to check your actual refund status at the IRS website: - https://www.irs.gov/refunds. The IRS "Where's My Refund" tracker shows the progress of
your return with the IRS. It has three steps:
Received(IRS has
acknowledged receipt of the return and is being processed),
Approved(IRS has processed the return and a release date is provided)
and
Sent(the funds have been released)
If
this site is not working for you or fails to find your Return Status,
please contact TurboTax Product Support Directly and ask the
Representative to assist you in determining your Status. (Instructions at the bottom of this answer). https://ttlc.intuit.com/replies/4495802 Contact Support:
If you're using TurboTax Online: 1.Sign in to your TurboTax account if you're not already signed in. 2.Click Contact in the upper-right corner of your screen. 3. Click "Contact Us" 4. Enter a brief description of your problem and follow the prompts to "Request a Callback" If
you're using the TurboTax CD/Download software or can't sign into your
TurboTax account, click the link below to contact us. Ask your question,
click Continue, and follow our onscreen instructions. https://support.turbotax.intuit.com/contact/
... View more
June 7, 2019
3:50 PM
Are you checking your status online? Instructions below:
... View more
June 7, 2019
3:35 PM
Be sure you accessed TurboTax through the link on the affiliates website. Accessing through the regular TurboTax.com will not apply the discount. Normally Affiliate discounts are applied at the very end during the "Review Your Order" process On the bottom of the page in which you review your order and specify a payment method there should be a notification that "your discount has been applied". If you performed the steps above and are still not seeing your discount applied, please contact Product Support to rectify the situation.
Click "Contact" button
Select "Contact Us"
Enter some brief question details, click "Continue"
Select "Choose a way to connect with us"
Click on "Get a Call Back"
You will be placed into a queue and the next available Support
Representative will call you and look up your account details after some
brief Identity verification. The representative will be able to
see the charges that TurboTax received payment for and help you
understand them. If an error IS detected a refund is likely possible
once escalated to an approving authority.
... View more
June 6, 2019
7:09 AM
You cannot efile State if you don't efile Federal. The State filing method must follow the Federal.
... View more
June 6, 2019
7:09 AM
Did you by chance select "Pay with Refund"? If so you cannot "File by Mail"
... View more
