You can try the following:
- Completely shut down your phone or tablet.
- Restart your phone or tablet.
- Update Google Play/iOS if asked.
- Relaunch the TurboTax mobile app and try it again.
If the above doesn't work, you may try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better. If you need further assistance, use the following link here to contact customer support.
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