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I cannot start my tax return. Turbotax keeps showing my old return but no option to start a new one and no tool bar on the left side.

 
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2 Replies

I cannot start my tax return. Turbotax keeps showing my old return but no option to start a new one and no tool bar on the left side.

Online seems to be down right now.  It has been reported.

AmberD
New Member

I cannot start my tax return. Turbotax keeps showing my old return but no option to start a new one and no tool bar on the left side.

Same! I thought I was losing my mind. There isn't anything anywhere where options should be.  Just tax documents from prior years. 

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