I cannot get logged on to turbo tax. I have purchased from vendor but cannot get to the screen to use my license code. Will not accept the code sent to me to log in?

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I cannot get logged on to turbo tax. I have purchased from vendor but cannot get to the screen to use my license code. Will not accept the code sent to me to log in?

You have a 16 digit License Code? You need to install the program on your computer.

How to install and Activate the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

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