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I can't seem to update my direct deposit information. All it says is show next to routing and account number. No Update option.

I have logged out and gone back in multiples times.  I go to the File section and go through the different options but there is no where to update my account or routing number

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6 Replies

I can't seem to update my direct deposit information. All it says is show next to routing and account number. No Update option.

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-dep...

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I can't seem to update my direct deposit information. All it says is show next to routing and account number. No Update option.

My taxes are not pending. I'm still trying to file them and TurboTax won't let me update my banking info.

I can't seem to update my direct deposit information. All it says is show next to routing and account number. No Update option.

Please read and follow the directions in the FAQ that was linked to you.  Read the whole thing.   You have to go to Step 2 in the FILE section.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Kiasta
New Member

I can't seem to update my direct deposit information. All it says is show next to routing and account number. No Update option.

That link is incredibly UNHELPFUL. I'm in the same boat as the original poster.

 

THERE IS NO OPTION TO CHANGE THE DIRECT DEPOSIT INFORMATION!

 

Screenshot 2025-03-05 170011.png

 

The second checkbox cannot be unchecked! And the button below says CONFIRM PAYMENT! Stop pasting that link everywhere as though it actually helps!

 

Can we get someone who actually knows what they're talking about here!?

 

EDIT: How you ACTUALLY change your information is you have to select OTHER REFUND OPTIONS, even though the only options they give is paper check or split! That's incredibly misleading! Then select the CONFIRM PAYMENT button, which is ALSO MISLEADING! You should now get to a screen to edit your payment information. Would love it if there was actually useful information in the FAQ and in the OTHER REFUND OPTION list.

CatinaT1
Expert Alumni

I can't seem to update my direct deposit information. All it says is show next to routing and account number. No Update option.

Step 4 in the instructions says to select See All Options. From your screenshot, the wording is different. Click on Other Refund Options.

 

See this FAQ: How do I change my transferred direct deposit information?

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I can't seem to update my direct deposit information. All it says is show next to routing and account number. No Update option.

Finally! Thank you for figuring it out and being straight with us. 

EVERYONE - This is the solution. All other aid is unclear

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