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k_aburke
New Member

I can't log in

Hello - I have entered my password and verification code several times. TurboTax looks like it will open, but then sends me back to enter my password and verification code. I even tried setting up a new account... why is this happening?

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7 Replies
Reecole
New Member

I can't log in

Hello - I have entered my password and verification code several times. TurboTax looks like it will open, but then sends me back to enter my password and verification code. I even tried setting up a new account... why is this happening?

AshleyLO
Intuit Alumni

I can't log in

For assistance with log in issues, please see the following TurboTax FAQ:https://ttlc.intuit.com/community/account-recovery/help/forgot-your-turbotax-online-user-id-or-passw...

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I can't log in

tuirbotax is awful to log in to.  I am almost done with taxes and i cant get back in.  should i go to tax cut and start all over?   This is about the 8th time this has happened. 

I can't log in

I can't login because i left my 14 digit code in Florida and I am home in Vt

 I tried downloading a new one but it said since I already had one on my computer I couldn't I jave completed my return but need to edit.

I can't log in

@jeanneboliver Not sure what you mean by "log in"--you only use that license code for desktop (CD/download) software---not for online TurboTax.

 

If you installed the desktop software to a PC or Mac computer that you own and it is asking for the code again:

 

 

To find your license code:

 https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I can't log in

You might have to call in and get another code.  Maybe this will help?  Turbo Tax asks for the License Code each time you start
https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every...

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