I can't log in to my IRS account because I can't remember my user name password and I don't have my old phone

[darrellewis6533]

What number do I call to get technical support from the IRS

[DoninGA]

IRS website - https://www.irs.gov/individuals/secure-access-how-to-register-for-certain-online-self-help-tools

Forgot username or password

You can reset your username and password on the login page.

• If you forgot your username: Go to the login page and click ‘Forgot Username’ under the username box.
• If you forgot your password: Go to the login page, enter your username and click ‘Log In.’ On the password page, click ‘Forgot Password.’

You can also re-register by clicking ‘Create Account.’

Note: Our call center can’t help you find your username or reset your password.

[102478]

Trying to do taxes been with turbo for 3 years 

[TerukoL]

Do you have a question or do you need assistance with your TurboTax account?

@102478 

[Alex1987]

i need to print my 2023 and 2022 tax returns but i cant get into turbotax

my email is not the one you have on file, its been several years since ive used msn email

[DoninGA]

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@Alex1987 wrote:

i need to print my 2023 and 2022 tax returns but i cant get into turbotax

my email is not the one you have on file, its been several years since ive used msn email

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To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2023 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-status/update-turbotax-account-i...

See this TurboTax support FAQ for account recovery - https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-t...