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jgmoodylaw
New Member

I can't download my turbo tax after receiving the download code. What can I do?

I have a laptop with no cd and have requested download code but is not working.

1 Best answer

Accepted Solutions
TammyY
New Member

I can't download my turbo tax after receiving the download code. What can I do?

There are download codes for PC and Mac.  You might want to double check with type of download you requested.  For instance, if you are using a Mac but requested a PC code, that may be the reason it is not downloading.  

View solution in original post

8 Replies
jabariw
New Member

I can't download my turbo tax after receiving the download code. What can I do?

Download did not start after entering codes.
jgmoodylaw
New Member

I can't download my turbo tax after receiving the download code. What can I do?

Download did not start, requested code two times neither worked.  Can't get through to a real person to assist.  Only computers, not helpful
TammyY
New Member

I can't download my turbo tax after receiving the download code. What can I do?

There are download codes for PC and Mac.  You might want to double check with type of download you requested.  For instance, if you are using a Mac but requested a PC code, that may be the reason it is not downloading.  

jgmoodylaw
New Member

I can't download my turbo tax after receiving the download code. What can I do?

I requested the right version for codes two times, didn't start the download.  Can;t get a live person to help.
tribegreg
New Member

I can't download my turbo tax after receiving the download code. What can I do?

ok I download and it had error didn't with state so delete download and tried again 

it wont let me 

tribegreg
New Member

I can't download my turbo tax after receiving the download code. What can I do?

ok I downloaded and there was a error so i deleted and tried to down load again and it wont let me 

Ilovetrees2460
New Member

I can't download my turbo tax after receiving the download code. What can I do?

I just purchased turbo tax and when I hit the download link on the receipt it does not do anything

JeanneLO
Intuit Alumni

I can't download my turbo tax after receiving the download code. What can I do?

If you are having an issue downloading TurboTax please see this: Troubleshoot TurboTax for Windows downloading issues

@Ilovetrees2460

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