I can’t create a new account for my girlfriend what should i do please help

[DoninGA]

Go to this TurboTax website and click on Sign up in the upper right to create a new account - https://turbotax.intuit.com/personal-taxes/online/file-your-own-taxes/

[poohie1342]

It is still saying this feature is temporarily unavailable 

[DoninGA]

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@poohie1342 wrote:

It is still saying this feature is temporarily unavailable 

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Clear cache and cookies on your web browser.

See this TurboTax support FAQ for clearing cache - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/...

See this TurboTax support FAQ for clearing cookies - https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US...

If you still encounter the problem then change your web browser to one of these that you are not using - Google Chrome, Mozilla Firefox, Microsoft Edge