turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

gbirk1
New Member

I can download my 2019 file after completion my return, but why cant I open it?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies
GiseleD
Expert Alumni

I can download my 2019 file after completion my return, but why cant I open it?

Are you receiving a specific error message? If so, please copy and paste it in here so we can better assist. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
julia617
New Member

I can download my 2019 file after completion my return, but why cant I open it?

I cant open the file.Trying through internet explorer.Firefox dosent do it either.

I can download my 2019 file after completion my return, but why cant I open it?

 

I have tried every which way to open my 2019 tax return and nothing is happening. I need it NOW! :(

I can download my 2019 file after completion my return, but why cant I open it?


@CLCorbitt97 wrote:

 

I have tried every which way to open my 2019 tax return and nothing is happening. I need it NOW! :(


Make sure that you are downloading the PDF and Not the tax data file (.tax).  Verify that your web browser has not changed the file extension from .pdf to .txt.   If it has then rename the file extension to .pdf

 

The tax data file, with a file extension of .tax2019, can only be opened by the TurboTax software for tax year 2019.

 

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies