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haifengwu0815
New Member

I bought deluxe for my tax return and was charged. However, at the end of my tax return, I needed to upgrade to premier. How can I pay the difference before filing?

Turbotax tried to charge another full premier price for my tax return. However, I already paid the deluxe version before I started my tax return. Do you know how I can just pay the difference to do the upgrade and file tax return?
2 Replies
VolvoGirl
Level 15

I bought deluxe for my tax return and was charged. However, at the end of my tax return, I needed to upgrade to premier. How can I pay the difference before filing?

You should only be charged for the difference unless you are in another account.  Or did you maybe also add a state or some other service?

 

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

VolvoGirl
Level 15

I bought deluxe for my tax return and was charged. However, at the end of my tax return, I needed to upgrade to premier. How can I pay the difference before filing?

OR.....did you buy the Desktop Deluxe program but end up in the Online version by mistake?  I see people all the time that have bought the CD/Download Desktop Software but then somehow ending up using the Online version and didn't know it. If that happened to you, you can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.

 

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