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ushma58
New Member

I bought and downloaded the 2019 Turbotax sometime back. Now that I try to use it, it is asking for activation code. Where can I find the activation code?

Where can I find the activation code?
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3 Replies

I bought and downloaded the 2019 Turbotax sometime back. Now that I try to use it, it is asking for activation code. Where can I find the activation code?

First, please clarify something.

 

Underneath your question it says "Online TurboTax".  Did you happen to use the web version instead of the desktop software you purchased?   Or are you indeed using the installed desktop software you purchased?  i.e., have you just installed it, and it's asking for your activation code to continue?

 

Did you purchase your download from TurboTax or another online retailer?

mfd1209
New Member

I bought and downloaded the 2019 Turbotax sometime back. Now that I try to use it, it is asking for activation code. Where can I find the activation code?

Evidenttly, I made an error when I copied it down.  Now I need to go back to where it showed it and asked to remember it for use later.  Now I can^t  locate it to re copy it.

JeanneLO
Intuit Alumni

I bought and downloaded the 2019 Turbotax sometime back. Now that I try to use it, it is asking for activation code. Where can I find the activation code?

Are you getting an error message? If so, please see this TurboTax FAQ for information on how to properly enter your installation code: What if I am having trouble with my installation key during the setup process (CD/Download version)?

 

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