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brett-flowers
New Member

I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

Do I need to provide you with some sort of proof of purchase?
1 Reply
mesquitebean
Level 15

I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

Customer Support can verify your purchase.  You will need to phone TurboTax Support during business hours and ask for the download file to be placed in your account.  The support hours are shown in the second FAQ below.

https://ttlc.intuit.com/replies/4259363

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041
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