I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

Do I need to provide you with some sort of proof of purchase?

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Customer Support can verify your purchase. You will need to phone TurboTax Support during business hours and ask for the download file to be placed in your account. The support hours are shown in the second FAQ below.

https://ttlc.intuit.com/replies/4259363

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041

I have my 2022 Deluxe software. I no long have a copy of my 2022 return. How do I download a copy of my return into my software?

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I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

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I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

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I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

Unlock tailored help options in your account.

Get more help

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