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Get your taxes done using TurboTax
Customer Support can verify your purchase. You will need to phone TurboTax Support during business hours and ask
for the download file to be placed in your account. The support hours
are shown in the second FAQ below.
https://ttlc.intuit.com/replies/4259363
https://ttlc.intuit.com/replies/3300041
‎June 5, 2019
11:31 AM