I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

Do I need to provide you with some sort of proof of purchase?

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Customer Support can verify your purchase. You will need to phone TurboTax Support during business hours and ask for the download file to be placed in your account. The support hours are shown in the second FAQ below.

https://ttlc.intuit.com/replies/4259363

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041

I am trying to file last year’s taxes and it wants me to download a software. None of those apply to me. It’s a simple return.

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Expert does your taxes

Do it yourself

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Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

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I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

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I bought a Turbo Tax Deluxe software package at BJs. I thought I could download it with a code, but all I got was a CD. My laptop doesn't have a CD drive. Please help.

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