turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I bought a CD from Staples . My laptop does not have a dvd . How can I download Turbo tax 2016 to tmy lap top ? also want state Forms when available

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

I bought a CD from Staples . My laptop does not have a dvd . How can I download Turbo tax 2016 to tmy lap top ? also want state Forms when available

You'll need to phone TurboTax Support and ask them for the download.

Your Premier will include a state program that you can download from inside the program after you install the program.   Start your Federal return first, then click in the top menubar on ONLINE, and in the dropdown choose "Download State."

Use the form at this link to be assigned a phone number. The number will not display when they are closed.  This time of year Customer Support is open  5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

https://support.turbotax.intuit.com/contact


View solution in original post

1 Reply

I bought a CD from Staples . My laptop does not have a dvd . How can I download Turbo tax 2016 to tmy lap top ? also want state Forms when available

You'll need to phone TurboTax Support and ask them for the download.

Your Premier will include a state program that you can download from inside the program after you install the program.   Start your Federal return first, then click in the top menubar on ONLINE, and in the dropdown choose "Download State."

Use the form at this link to be assigned a phone number. The number will not display when they are closed.  This time of year Customer Support is open  5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

https://support.turbotax.intuit.com/contact


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question