I paid $89.99 for my turbo because you sent me a disc to download. I filed my taxes and found out that I actually should have paid 64.99 with no state tax, very upset

[CiaraM]

I apologize about the confusion. Here's how to get in contact with a Customer Service Representative

If you're using TurboTax Online:

1. Start by signing in to your account (if you aren't already). Why do I need to sign in?
2. Click Contact in the upper-right corner of your screen.
3. Ask your question, and then:
   • Post it to our community of experts; or
   • Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).

If you're using the TurboTax CD/Download software or can't sign into your account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.