I am working on my taxes on the software but prefer the online version. Can I switch to online or would I have to start over and pay for a new version?

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You won't be able to switch without paying again but you can request a refund for your CD/Download. Follow these instructions to return your CD/Download copy of TurboTax for a refund.

For more information, please see the TurboTax Article below:

How do I switch from TurboTax CD/Download to TurboTax Online?

I filled out my 2021 tax return on TurboTax, but didn't file it. TurboTax desktop version does not work on my computer. How do I file the return?

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I am working on my taxes on the software but prefer the online version. Can I switch to online or would I have to start over and pay for a new version?

I am working on my taxes on the software but prefer the online version. Can I switch to online or would I have to start over and pay for a new version?

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

I am working on my taxes on the software but prefer the online version. Can I switch to online or would I have to start over and pay for a new version?

Do you have an Intuit account?

I am working on my taxes on the software but prefer the online version. Can I switch to online or would I have to start over and pay for a new version?

Unlock tailored help options in your account.

Get more help

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