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jrobert2
New Member

I am trying to file my taxes. I am on the last screen to verify my identity before my payment is submitted, but I am not sent an email code to confirm.Can anyone fix this

 
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3 Replies
JulieS
Expert Alumni

I am trying to file my taxes. I am on the last screen to verify my identity before my payment is submitted, but I am not sent an email code to confirm.Can anyone fix this

Yes, it takes up to ten minutes at times. Be patient, refresh your email.

 

If you still don't get it after 10 minutes, make sure your email is correct in your TurboTax account. 

 

To check it:

 

  1. Sign in to your Intuit account.
  2. Select Sign in & security.
  3. Select Email address.
  4. Check you email address. If it's wrong, update it, and select Save.
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jrobert2
New Member

I am trying to file my taxes. I am on the last screen to verify my identity before my payment is submitted, but I am not sent an email code to confirm.Can anyone fix this

Thank you for the reply. I’m not sending this message because I have been impatient. I am sending because I have been waiting for days.

the email is accurate and up to date, I can confirm from being with TurboTax since 2014 using the same email. I also received your reply from the same email account. I have tried to complete the process from 2 different laptops. Still not working

I am trying to file my taxes. I am on the last screen to verify my identity before my payment is submitted, but I am not sent an email code to confirm.Can anyone fix this

check spam folder?

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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