I am trying to download my transactions from Coinbase Pro. I know I'm connected because the screen says Importing 4,761 transactions, but it never quite completes.

[xgin11]

After walking through every step I've taken and spending a couple of hours on the phone my problem remains unresolved. Actually it's gotten worse as the downloaded Coinbase & Coinbase Pro are identical and look more like just Coinbase transactions mostly for 2021. Still can't upload the .csv files because 1. it won't load more than 2250 transactions and when shortened the format is incorrect. I'm not very good with Excel so I'm still nowhere. Last year TurboTax did all the forms for me which is the main reason I use TurboTax. Looks like I will not get my money's worth this year.