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Pysanky
New Member

I am trying to download my tax return to my files. It wants to upload to MyDocs. When I click upload it goes to a file save screen with no option but to cancel?

 
2 Replies
GiseleD
Expert Alumni

I am trying to download my tax return to my files. It wants to upload to MyDocs. When I click upload it goes to a file save screen with no option but to cancel?

Please click here to troubleshoot printing/downloading issues.

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SteamTrain
Level 15

I am trying to download my tax return to my files. It wants to upload to MyDocs. When I click upload it goes to a file save screen with no option but to cancel?

@Pysanky 

 

Did you figure it out?

 

You need to click on "Tax Home" first...then use the selections on the main rt-side screen after that.

 

The Left-side "Documents"  selection is only for uploading stuff from your computer into the TTX server storage.

 

______________________________

 

MyDocs_1.png

 

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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